FAQs – Courier Pickups
FAQs – Courier Pickups
Please contact Customer Service at support@dxhpoint.com
This doesn’t happen often, but if a courier arrived but could not take the parcel, it could be because it contains a prohibited item or didn’t have the necessary paperwork ready.
- We’ll help you arrange a new pickup or refund.
- Please contact Customer Service at support@dxhpoint.com
If your shipment is very large in size or heavy in weight:
- It may require special pickup equipment and a different vehicle.
- Please contact us to schedule your pickup